Return Policy

Return Policy

Return & Refund Policy – Taqwa e-shop (Bangladesh)
Effective Date: 16 February, 2026
Website: https://taqwaeshop.com⁠�
Mobile: 01817882047
Business Name: Taqwa e-shop
Address: Chotomeghla, Jhikargachha, Jashore, Bangladesh

1. Eligibility for Returns
Taqwa e-shop accepts returns or exchanges if:
The product is defective or damaged upon delivery.
The wrong item was delivered.
The product is unused, unopened, and in its original packaging.
All return requests must be approved by our customer support team before shipment.

2. Non-Returnable Items
For hygiene, safety, and practical reasons, the following items are non-returnable:
Opened or used products
Discounted or clearance sale items (unless defective)
Certain household or gadget items once unsealed

3. Return Timeframe
You must notify us of your return request within 3 days of receiving the product.
Approved returns must be shipped back to us within 7 days of delivery.

4. Return Process
Contact our support team via phone or email with your order details and reason for return.
Provide photographic proof if the item is defective or incorrect.
After approval, send the product to the return address below.
Shipping cost for returns must be borne by the customer unless the item was defective or wrong.

5. Refunds
Refunds are processed within 3–7 business days after receiving and inspecting the returned item.
Refunds will be issued via the original payment method or as store credit.
Shipping charges are non-refundable unless the issue was caused by us.

6. Exchanges
Exchanges are subject to stock availability.
Replacement items will be shipped after verifying the returned product.
Exchange shipping charges apply unless the original item was defective or incorrect.

7. Return Address
Taqwa e-shop
Chotomeghla, Jhikargachha, Jashore, Bangladesh
Mobile: 01817882047
Website: https://taqwaeshop.com⁠�